Root Cause Analysis
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Build an extended 5-why investigation, with diagrams.
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Assign actions, attachments and failure mechanisms where needed
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Identify the root cause and contributory causes
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Log attendees and investigator
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Drive close-out of actions, and prevent failures happening twice
Close the Loop
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Create actions at event source to rectify and track specific issues.
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Create custom action groups to manage initiatives and regular meetings.
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Log changes to ongoing actions. Changes to due date, owner and logged comments are transparent to all
